NHTSA Complaint #10351499 — 2004 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE TURNING LEFT AT APPROXIMATELY 45 MPH, THE CONTACT STATED THAT THERE WAS AN ABNORMAL RATTLE COMING FROM THE STEERING COLUMNS. THE FAILURE CONTINUED TO RECUR WHENEVER SHE WOULD ATTEMPT A TURN AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE STEERING COLUMN WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. ON A LATER DATE WHILE REVERSING AT APPROXIMATELY 5 MPH, TWO LOUD POP NOISES WERE HEARD AND THE STEERING WHEEL IMMEDIATELY BECAME STIFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING REPAIRS TO THE STEERING COLUMN. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 132,000