NHTSA Complaint #10194748 — 2007 SUBARU FORESTER

I PURCHASED A USED 2003 SUBARU FORESTER IN 2006. IN MARCH OF 2007 A SMALL PARKING LIGHT WENT OUT. I WENT OUT AND PURCHASED A NEW BULB FOR ABOUT $1.25 AND TRIED TO REPLACE IT. I QUICKLY FOUND OUT THAT YOU WOULD HAVE TO BE A VERY SKILLED MECHANIC TO CHANGE ANY BULB ON THIS VEHICLE. IN ORDER TO CHANGE ANY BULB YOU FIRST HAVE TO REMOVE THE ENTIRE FRONT GRILL WHICH IS ALMOST IMPOSSIBLE FOR THE AVERAGE PERSON WITHOUT DAMAGING THE PARTS THAT HOLD IT INTO PLACE. THEN YOU HAVE TO REMOVE THE ENTIRE LIGHT FICTURE TO CHANGE ANY BULB THEN YOU WOULD HAVE TO HAVE THE HEADLIGHTS REALIGNED. SUBARU CHARGES 1 HOUR LABOR TO CHANGE 1 BULB @ $50.00 WHAT IF YOUR IN AN AREA WHERE YOU DON'T HAVE A SUBARU DEALER. MOST MECHANICS WON'T ATTEMPT TO CHANGE A LIGHT BULB ON THIS VEHICLE. SO I WOULD HAVE TO DRIVE AROUND WITH MY HEADLIGHT OUT UNTILL I FOUND A DEALER. SUBARU SHOULD CHANGE THE LIGHTS AT NO CHARGE TO THE CUSTOMER SINCE IT'S CERTAINLY A DESIGN FLAW. I HAVE GONE ON SUBARU OWNER CHAT ROOMS AND IT'S A MAJOR PROBLEM FOR ALL FORESTER OWNERS. EVERYONE AGREES THAT IT TAKES A NUMBER OF DAMAGING TRIES BEFORE CHANGING 1 BULB. IT SEEMS THAT SUBARU KNOWS THAT BECAUSE THEY CARRY A READY SUPPLY OF THE PARTS YOU'LL NEED TO REPLACE WHEN YOU BREAK THEM IF YOU CAN GET THE GRILL OFF IN THE FIRST PLACE. THANK YOU FOR YOU TIME ..