NHTSA Complaint #10191285 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Complaint Details

ODI Number	10191285
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Date of Incident	March 20, 2007
Date Filed	May 20, 2007
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CO

Consumer Description

THE TRANSMISSION IN MY 2002 4WD FORD EXPLORER FAILED AT 73,000 MILES. I WAS TRAVELING ON A HIGHWAY WHEN THE PROBLEM OCCURRED. I WAS FORTUNATE THAT THE HIGHWAY WAS EMPTY AT THAT TIME WHEN THE TRANSMISSION FAILED. THE PROBLEM OCCURRED SUDDENLY AND I FEEL THAT MY LIFE COULD HAVE BEEN ENDANGERED IF MORE AUTOMOBILES WERE PRESENT ON THE HIGHWAY I WAS TRAVELING ON. I READ THAT SUDDEN TRANSMISSION FAILURE IS A VERY FREQUENT OCCURRENCE AMONG 2002 FORD EXPLORERS AND ALSO READ THAT FORD HAS NOT ADDRESSED THE PROBLEM THROUGH ANY SORT OF SAFETY RECALL PROCEDURE. WHEN I CALLED FORD TO SUBMIT A PATRON COMPLAINT FORD CONFIRMED THAT NO SAFETY RECALL HAD BEEN ISSUED. *TR

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