NHTSA Complaint #10191110 — 2003 SAAB 9-3 SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Complaint Details

ODI Number	10191110
Vehicle	2003 SAAB 9-3
Component	SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Date of Incident	March 12, 2007
Date Filed	May 14, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

2003 SAAB 9-3 CUSTOMER STATES THAT THE FRONT END OF THE CAR JUST DROPPED OFF AFTER HAVING THE CAR INSPECTED THE FRONT COIL SPRING WAS FOUND TO BE BROKEN**CC THE CONSUMER WAS TOLD THE PASSENGER SIDE COIL SPRING WAS ALSO IN THE PROCESS OF FAILING. THE CONSUMER WAS INFORMED THAT THE FAILURE WAS CAUSED BY RUST THAT HAD FORMED INSIDE A RUBBER BOOT THAT WAS USED AT THE BASE OF THE SPRING TO DAMPEN NOISE. WATER WAS ABLE TO GET INSIDE THE BOOTS AND REMAIN, WHICH CAUSED RUST TO FORM AND EVENTUALLY COMPROMISED THE INTEGRITY OF THE SPRING. THE FRONT PADS AND ROTORS WERE REPLACED. THE CONSUMER WAS INFORMED THAT THE NEW SPRINGS DID HAVE THE RUBBER BOOTS THAT THE ORIGINAL SPRINGS HAD. *JB

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