NHTSA Complaint #10187516 — 2003 DODGE RAM QUAD CAB STRUCTURE:BODY

Complaint Details

ODI Number	10187516
Vehicle	2003 DODGE RAM QUAD CAB
Component	STRUCTURE:BODY
Date of Incident	April 10, 2007
Date Filed	April 10, 2007
Mileage	63,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

A-PILLAR-MOUNTED INGRESS HANDLE ON PASSENGER SIDE. I OWN A 2003 RAM 1500 QUAD CAB PICKUP. I BOUGHT THIS TRUCK NEW IN OCTOBER 2003. TODAY, I WAS TRYING TO GET IN THE TRUCK THROUGH THE PASSENGER'S SIDE AND STOOD UP TO TO CLEAN THE WINDSHIELD AND THE A-PILLAR-MOUNTED INGRESS HANDLE CAME OFF. THIS TRUCK HAS 4X4 SO IT IS TALLER THEN THE REGULAR TRUCK. YOU HAVE TO USE THAT HANDLER TO KEEP YOUR BALANCE. LUCKILY ,I DIDN'T GET HURT BECAUSE I USED THE SEAT AND THE DOOR TO AVOIDE FALLING. I CALLED THE DEALERSHIP, AND UNFORTUNATELLY THEY WON'T BE ABLE TO DO ANYTHING TO REPLACE THE A-PILLAR-MOUNTED INGRESS HANDLE BECAUSE THE TRUCK WAS OUT OF WARRANTY. THE TRUCK HAS OVER 60,000 MILES AND I'VE HAD IT 36 MONTHS. MY COMPLAINT WAS WHY DON'T THEY BUILLD THIS HANDLES STRONGER. THEIR PURPOSE WAS TO HELP THE PERSONS GET INTO THE VEHICLES. SHOULDN'T THEY BE ABLE TO HOLD AT LEAST AN AVERAGE SIZE PERSON?*AK

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