NHTSA Complaint #11102894 — 2003 DODGE RAM QUAD CAB AIR BAGS

Complaint Details

ODI Number	11102894
Vehicle	2003 DODGE RAM QUAD CAB
Component	AIR BAGS
Date of Incident	April 20, 2017
Date Filed	June 20, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TAKATA RECALL / I RECEIVED THE NHTSA CAMPAIGN NUMBER: 15V312000 (AIRBAGS) FRONTAL PASSENGER AIR BAG INFLATOR HOWEVER, IN ORDER TO REPAIR THE VEHICLE THE DASHBOARD WOULD HAVE TO BE REMOVED AND THE DEALER STATED THAT THEY WOULD NOT BE ABLE TO REMOVE THE EXISTING DASHBOARD WITHOUT DAMAGING THE DASHBOARD FURTHER. DODGE STATED THEY WILL NOT COVER THE PARTS NOR LABOR TO REPLACE THE DASHBOARD. THE DEALER CONTACTED WAS NATIONAL DODGE CHRYSLER JEEP RAM LOCATED AT 2223 N MARINE BLVD, JACKSONVILLE, NC 28546. I BELIEVE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND SHOULD BE RESPONSIBLE FOR ANY DAMAGE TO THE VEHICLE CAUSED IN THE COMPLETE OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONTACTED THE DEALER. SEE ATTACHED EMAILS/PICTURES.

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