NHTSA Complaint #10185171 — 1999 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10185171
Vehicle	1999 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	May 1, 2006
Date Filed	March 15, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

BEGAN OIL CONSUMPTION STUDY MAY 2006 BUT HAS BEEN AN ONGOING ISSUE PRIOR AND PRESENT. THIS IS A COPY OF SOME INFORMATION I SENT TO VWOA A. I WENT THROUGH THE ATTORNEY GENERAL TOO. VWA CONTINUES TO DENY THIS IS A PROBLEM, IT IS IN SPECIFICATIONS BUT DO NOT TELL ME WHAT IS ABNORMAL OIL USAGE. I HAD A RECALL SO WENT TO THE DEALER FOR THE SERVICE WITH MY EDITORIAL SIGN ON THE JETTA, THAT I HAD SENT TO MR. WITTER - VWA- THE DEALER HAS NOW REFUSED ANY FURTHER SERVICE OF MY VEHICLE THERE. THE PROBLEM CONTINUES, AND THEY HAVE SHUT THE DOOR WITH THE VAGUE "WITHIN SPECIFICATIONS" RHETORIC. I AM TOLD THAT MY VEHICLE TO BURN A QUART OF OIL IN 1000-3000 MILES NOT EVEN REGISTER ON THE DIP STICK, IS WITH IN THE MANUFACTURER SPECIFICATIONS. IT HAS 85,000 MILES AND HAS THE EXTENDED 120,000 MILE / 10 YEAR WARRANTY. I AM THE ORIGINAL OWNER. CONTINUED ON NEW COMPLAINT *JB

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