NHTSA Complaint #10184538 — 2002 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10184538
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	March 8, 2007
Date Filed	March 8, 2007
Mileage	79,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THERE IS A LARGE CRACK IN MY TAILGATE THAT STARTS AT THE BACK WINDSHIELD GLASS AND RUNS HALFWAY DOWN MY TAILGATE. I GUESS THERE ARE A LOT OF PEOPLE WITH THESE CRACKS AND FORD SHOULD BE HELD RESPONSIBLE IN PAYING FOR THESE REPAIRS. I SPOKE WITH THE LOCAL FORD DEALERSHIP AND THEY SAID THEY KNOW ABOUT THE PROBLEM BUT THEY DO NOT WANT TO FIX IT. I WILL NEVER BUY A FORD AGAIN IF THEY ARE GOING TO TREAT THEIR CUSTOMERS LIKE THIS...PLEASE HELP US GET THEM TO RECALL THIS. THANKS. *JB

Related Complaints for the 2002 FORD EXPLORER

Other STRUCTURE:BODY:HATCHBACK/LIFTGATE Complaints

#11353727 — September 8, 2020 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE OPENING THE REAL LIFT GATE, THE REAR LIFT GA...

#10561050 — January 22, 2014 — THE REAR BACK HATCH CRACKED. *TR

#10502444 — March 12, 2013 — TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE LIFT GATE WINDOW WAS SHATTERED ON THE GROUND. ...

#10375130 — January 7, 2011 — TL*THE CONTACT OWNS A 2002 FORD EXPLORER EXT WAGON. THE CONTACT THAT STATED THAT UPON PURCHASING THE VEHICLE HE NOTIC...

#10302189 — January 25, 2010 — TL*THE CONTACT OWNS A 2002 FORD EXPLORER. THE VEHICLE WAS PARKED AT HIS RESIDENCE WHEN HE OBSERVED THAT THE REAR LIFT...

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