NHTSA Complaint #10183193 — 2003 HONDA PILOT

2003 HONDA PILOT RECALLED DUE TO TRANSMISSION PROBLEMS; AVERY GREEN MOTORS IN VALLEJO CA PURPORTEDLY "FIXED" THE RECALL PROBLEM. TWO YEARS LATER, THE ENTIRE TRANSMISSION FAILED AND WAS REPLACED, AT MY OWN COST OF $4,700. HONDA REFUSED TO ASSIST WITH THE COST, EVEN THOUGH IT WAS APPARENT THEIR "FIX" AT TIME OF RECALL WAS DEFICIENT. AT SAME TIME, AVERY GREEN DID A PERIODIC MAINTENANCE CHECK, OR WHICH I WAS CHARGED SEVERAL HUNDRED DOLLARS. 3 MONTHS LATER, THE POWER STEERING FAILED. AVERY GREEN FAILED TO DETECT ANY PROBLEM WITH THE POWER STEERING PUMP DURING THE MAINTENANCE CHECKUP. I AM TOLD THE REPAIR WILL BE VERY COSTLY AS IT WILL BE NECESSARY TO REPLACE BOTH THE PUMP AND THE DRIVE TRAIN TO WHICH IT IS CONNECTED. THIS CAR IS A LEMON, AND HONDA SHOULD BE REQUIRED TO DO COMPETENT REPAIRS UNDER RECALLS AND MAINTENANCE CHECKS. *NM