NHTSA Complaint #10182959 — 2004 DODGE DURANGO

VEHICLE SPEED CONTROL issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10182959
Vehicle 2004 DODGE DURANGO
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage 6,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State UT

Consumer Description

ENGINE/TRANSMISSION PROBLEMS. ENGINE IDLES BETWEEN 400 AND 800 RPM AT A STOP AFTER WARM UP (15 MILES). AT LOW SPEEDS VEHICLE LURCHES FORWARD AND MUST BE HELD AT A STOP FIRMLY OR IT WILL TAKE OFF. STOPS ARE JERKY BECAUSE IT FEELS LIKE THE TRUCK IS FIGHTING. LIGHTS PULSE WITH THE ENGINE RPMS. FORCE ON THE VEHICLE SURGES WITH THE ENGINE RPMS. THIS IS A CONSTANT THING THAT PASSENGERS AND DRIVER CAN ACTIVELY FEEL, YET THE DEALERSHIP MAINTAINS THAT NOTHING IS WRONG. MANY TIMES (AT LEAST 8) THE ENGINE STALLS AT A STOP DURING THE RPM FLUCTUATION. THE TRANSMISSION STAYS IN SECOND OR HIGHER GEAR AT A STOP. I KNOW THIS BECAUSE WHEN I TOUCH THE GAS PEDAL THE TRANSMISSION SHIFTS HARD AND THE TRUCK LEAPS FORWARD. IT ACTS AS THOUGH I HAD FLOORED IT EVEN IF I APPLY LIGHT PRESSURE. BELOW YOU HAVE INCIDENT DATE, THIS HAS BEEN CONSTANT AND INCREASING IN STRENGTH SINCE 6 MONTHS AFTER I BOUGHT IT. I HAVE TAKEN IT TO THE DEALERSHIP 5 TIMES FOR THE SAME PROBLEM. TSB HAVE BEEN USED. I JUST FIGURE THAT I WILL WAIT UNTIL THE VEHICLE FAILS COMPLETELY BUT I DON'T LIKE THAT OPTION EITHER. *JB

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