NHTSA Complaint #10182311 — 2004 CHRYSLER PACIFICA

TL*- THE CONTACT STATED THAT THE 2004 CHRYSLER PACIFICA HAD STALLING PROBLEMS. SHE STATED THAT 2 MONTHS AGO WHILE DRIVING AT 55 MPH SHE LOOKED DOWN AT THE DASHBOARD AND NOTICED THAT ENTIRE DASHBOARD DISPLAY FAILED. THE POWER STEERING LOCKED, AND SHE TRIED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE LOST POWER. SHE CALLED WARWICK CHRYSLER JEEP DEALERSHIP, AND WAS INFORMED THAT THIS WOULD HAVE TO HAPPEN AGAIN ,AND THAT THE ENGINE LIGHT HAS TO COME ON IN ORDER FOR THEM TO DO ANYTHING. THE CONTACT DROVE THE VEHICLE FOR ABOUT 2 MONTHS AND NOTHING HAPPENED, BUT SHE DID NOTICE THAT WHEN STARTING THE VEHICLE THE DASHBOARD LIGHTS WERE VERY DIM, THE GPS LIGHTS WERE DIM ALSO. WHILE DRIVING ON 02/07/07 AT 55 MPH THE VEHICLE STALLED ON THE HIGHWAY AGAIN. SHE STATED THAT THE ENTIRE DASH, THE GPS, THE STEERING CUT COMPLETELY OFF. SHE STA SHE HAD A SATELLITE RADIO PLUGGED INTO THE HOT PLUG, THAT WAS DIRECTLY CONNECTED TO THE BATTERY AND THAT DIDN'T SHUT OFF. THE CONTACT TOOK THE VEHICLE TO WARWICK, AND THEY INFORMED HER THAT THEY NEEDED TO UPDATE THE COMPUTER WHICH COST THEM $140.00. THE CONTACT STATED THAT SHE FOUND ON THE INTERNET A SERVICE BULLETIN FOR THE SAME PROBLEM. THE CONTACT FOUND RECALLS 06V432000 & 04V113000 FOR 2004-2006 VEHICLES. THE CURRENT MILEAGE WAS 68111, AND THE FAILURE MILEAGE WAS 62500.*AK