NHTSA Complaint #10179191 — 2007 LEXUS ES350

TL* - THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT IS THE ORIGINAL OWNER OF THE VEHICLE AND IMMEDIATELY OBSERVED THE CRUISE CONTROL WAS NOT OPERATING PROPERLY. THE CONTACT NOTICED WHILE DRIVING AT 55 MILES PER HOUR THE VEHICLE'S CRUISE CONTROL CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT FIRST NOTICED THAT THE CRUISE CONTROL WASN'T FUNCTIONING PROPERLY AT THE TIME OF PURCHASE ON OCTOBER 11, 2006. UPDATE (FEBRUARY 21, 2007): MR. TOWERS SAID THAT WHEN THE CRUISE CONTROL IS ON, THE VEHICLE FREQUENTLY ACCELERATE BEYOND ITS SET SPEED AND KEEP GOING. ONCE HE GOT A SPEED TICKET BECAUSE OF IT. SINCE, HE WAS ALERT TO THE MALFUNCTION AND ABLE TO DISENGAGE THE CRUISE CONTROL USUALLY AFTER THE VEHICLE EXCEEDED THE SET SPEED BY 10 TO 15 MPH. THE MALFUNCTION SEEM TO OCCUR WHEN OTHER CARS ARE AROUND. AT FIRST, HE THOUGH OTHER CARS WERE SLOWING DOWN, BUT LATER REALIZE THAT IT WAS HIS CAR SPEEDING UP. HE BOUGHT THE CAR FROM AN INTERNET DEALER AND WASN'T SURE IT HAD THE "INTELLIGENT" CRUISE CONTROL. AFTER COMPLAINING TO TOYOTA, THEY BOUGHT THE VEHICLE BACK.