NHTSA Complaint #10178842 — 2005 DODGE GRAND CARAVAN STEERING

Complaint Details

ODI Number	10178842
Vehicle	2005 DODGE GRAND CARAVAN
Component	STEERING
Date of Incident	January 12, 2007
Date Filed	January 16, 2007
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

EVERY TIME I TOOK MY VAN IN FOR AN OIL CHANGE I WAS TOLD THE POWER STEERING FLUID WAS LOW, OBVIOUSLY DIDN'T THINK MUCH OF IT AT THE TIME. I STARTED HEARING A WHINING SOUND 5,000 MILES AFTER THE WARRANTY WAS UP, TOOK THE VAN IN AND THEY FOUND THE POWER STEERING RACK LEAKING FLUID, RESERVOIR EMPTY AND BLOCKED WITH P/S GEAR REMAINS, AND P/S PUMP NOISY. THEY REPLACED THE P/S GEAR, PUMP, AND RESERVOIR AT MY EXPENSE OF $1200.00. I WOULDN'T THINK THAT A 2005 VAN SHOULD HAVE MAJOR POWER STEERING PROBLEMS AFTER 2 YEARS. I BELIEVE THIS IS A MANUFACTURING PROBLEM. *NM

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