NHTSA Complaint #10176818 — 2002 FORD EXPLORER

VISIBILITY issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10176818
Vehicle 2002 FORD EXPLORER
Component VISIBILITY
Date of Incident
Date Filed
Mileage 27,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State CO

Consumer Description

TL* - THE CONTACT STATES THAT ON JANUARY OF 2005 HER 2002 FORD EXPLORER HAD A DEFECTIVE APPLIQUE LOCATED BELOW TAILGATE GLASS HAD DEVELOPED A CRACK FROM TOP TO BOTTOM. THE LOCATION OF THIS CRACK IS APPROXIMATELY INCHES TO THE LEFT OF THE FORD EMBLEM. CONTACT TOOK THE VEHICLE TO THE DEALERSHIP AND THEY STATED THAT THE CRACK WAS A STRESS CRACK, PROBABLY DUE TO TEMPERATURE EXPAND. ON OCTOBER OF 2006 CONTACT EXPERIENCE THE SAME CRACK THIS TIME IT CRACKED INTO TWO PIECES. CONTACT STATES THAT SHE CAN PROVIDE PICTURES IF NEEDED.

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