NHTSA Complaint #10174805 — 2001 VOLKSWAGEN PASSAT ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10174805
Vehicle	2001 VOLKSWAGEN PASSAT
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	November 22, 2006
Date Filed	November 30, 2006
Mileage	98,069 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

I HAD A SYNTHETIC OIL CHANGE ON MY 2001 VW PASSAT, NOVEMBER 7,2006 AT HERITAGE VW (DEALERSHIP) AND THEN ON NOVEMBER 22,2006 THE VEHICLE SLOWED AND THE DISPLAY SHOWED STOP WITH AN OIL ICON. I IMMEDIATELY STOPPED THE CAR AND CHECKED THE OIL. THERE WAS OIL IN THE CAR BUT I CALLED THE DEALERSHIP AND THEY SAID DO NOT DRIVE THE CAR, THERE IS PROBABLY SLUDGE IN THE CAR. I TOWED IT IN THE DEALERSHIP AND THEY SAID IT NEEDED A NEW OIL PUMP WITH A NEW OIL SCREEN AND IT DID HAVE SLUDGE. THIS REPAIR WAS $1267.00. I WAS NOT OFFERED ANY WARRANTY REIMBURSEMENT AT THAT TIME. LATER I FOUND OUT THAT THIS IS A WIDESPREAD PROBLEM WITH VW. WHY DID THEY NOT SEE THE SLUDGE WHEN THEY DID THE OIL CHANGE NOV 7,2006? *NM

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