NHTSA Complaint #10238979 — 2001 VOLKSWAGEN PASSAT

I WAS DRIVING TO MY NEW EMPLOYMENT WHEN MY 2001.5 PASSAT LOST POWER. THE ENGINE RAN VERY ROUGH AND THE IDLE WAS STABLE. THE ENGINE CONTINUED TO STALL AND RENDERED THE VEHICLE UNUSABLE. MY PASSAT WAS TAKEN TO A GARAGE NEAR MY PLACE OF EMPLOYMENT AND I WAS TOLD THE CYLINDER #4 HAS FAILED. I HAD THE VEHICLE TOWED HOME (90 MILES) TO MY LOCAL GARAGE TO BE TOLD THE SAME. CYLINDER #4 HAS NO COMPRESSION AND THE TURBO HAS ALSO FAILED AS A RESULT OF THE FAILING CYLINDER. I WAS TOLD BY VW THAT I NEED TO REPLACE THE COIL PACKS AND SPARK PLUGS AND THE ERROR SHOULD CLEAR UP. I HAD THE MECHANIC REPLACE THE SPARK PLUGS AND ALL FOUR COIL PACKS ON THE VEHICLE. AFTER THE REPAIR THE MECHANIC STATED TO ME THAT THE VEHICLE PERFORMANCE AND ISSUE WAS NOT FIXED WITH THE REPAIR AND THE CYLINDER #4 WAS STILL DOWN. I HAVE BEEN LEFT WITHOUT A VEHICLE NOW FOR ALMOST TWO MONTHS WHILE STILL HAVING TO MAKE PAYMENTS ON A VEHICLE THAT I CAN NOT USE. *TR