NHTSA Complaint #10174745 — 1997 LINCOLN MARK VIII

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	10174745
Vehicle	1997 LINCOLN MARK VIII
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	November 12, 2006
Date Filed	November 29, 2006
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

I HAVE A 97 LINCOLN MARK VIII AND I WAS TOLD BY SEVERAL FORD/LINCOLN MERCURY DEALERS THAT THE HEADLIGHT LOW BEAM BULBS, HID 9500, ARE NOT AVAILABLE. I CONTACTED THE MANUFACTURER, SYLVANIA, AND THE CUSTOMER SERVICE REP TOLD ME THE LIGHT BULBS ARE NO LONGER MANUFACTURED. WHAT ARE THE SEVERAL THOUSAND OWNERS OF LINCOLN MARK VIII OWNERS EXPECTED TO DO? THIS IS A BLATANT SAFETY ISSUE AND SHOULD BE ADDRESSED BY FEDERAL AUTHORITIES. I WOULD LIKE TO SPEAK TO A NTSB REPRESENTATIVE, IF AVAILABLE, REGARDING THE LIGHTING ON THESE VEHICLES. THANK YOU FOR INVESTIGATING THIS ISSUE. *JB

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#10214224 — January 8, 2008 — LOW BEAM HEADLIGHT (HID) ON RIGHT SIDE HAS FAILED AND NO REPLACEMENTS ARE OFFERED BY FACTORY OR DEALER. *TR

#10212619 — December 23, 2007 — HID LIGHTS KEEP BURNING OUT AND RUINING THE LENSES ON MY LINCOLN MARK VIII 1997 LSC. *TR

#10203307 — September 18, 2007 — TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT DRIVER SIDE LOW BEAM HEADLIGHT FAILE...

#10201631 — August 31, 2007 — IN NOVEMBER OF 2006, THE PASSENGER HEADLIGHT, LOW BEAM, WENT OUT IN MY 1997 LINCOLN MARK VIII. APPROXIMATELY ONE MON...

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