NHTSA Complaint #10261551 — 1997 LINCOLN MARK VIII

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10261551
Vehicle	1997 LINCOLN MARK VIII
Component	EXTERIOR LIGHTING
Date of Incident	July 10, 2007
Date Filed	March 11, 2009
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT HEADLIGHTS BURNED OUT IN THE VEHICLE. THE DEALER STATED THAT THE REPLACEMENT BULB WAS UNAVAILABLE AND WOULD BE PLACED ON BACK ORDER. THEY ALSO REQUESTED A DEPOSIT FOR THE BULB, WHICH COST OVER $100. THE CONTACT CALLED SEVERAL FORD DEALERS AND THE MANUFACTURER, WHO ALL STATED THAT THE BULB WAS OBSOLETE AND WOULD NO LONGER BE MANUFACTURED. NO REPAIRS HAVE BEEN MADE TO DATE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 75,000. 4/01/09 *NJ UPDATED 04/06/09. *JB

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