NHTSA Complaint #10228974 — 1997 LINCOLN MARK VIII

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10228974
Vehicle	1997 LINCOLN MARK VIII
Component	EXTERIOR LIGHTING
Date of Incident	April 27, 2008
Date Filed	May 27, 2008
Mileage	144,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT NOTICED THAT THE LOW BEAM HEADLIGHT ON HIS VEHICLE HAD BURNED OUT. HE WENT TO PURCHASE ANOTHER ONE AND WAS INFORMED THAT THEY WERE NO LONGER MANUFACTURED. THE DEALER OFFERED A REMEDY KIT AT THE COST OF $740 TO INSTALL ANOTHER LIGHTING SYSTEM, WHICH WOULD TOTAL $1,200 AFTER THE INSTALLATION. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 145,000 AND FAILURE MILEAGE WAS APPROXIMATELY 144,900. UPDATED 07/15/08. *LJ UPDATED 07/15/08

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