NHTSA Complaint #10173143 — 2003 KIA SORENTO

WHERE DO I START?....WELL NOT LONG AFTER WE GOT THE PIECE OF JUNK WE HAD TO TAKE IT TO THE KIA DEALER BECAUSE THE ENGINE LIGHT KEPT COMING ON, THEY SAID IT WAS BECAUSE THE GAS CAP WASN'T BEING TWISTED ENOUGH AND AIR GOT IN. WELL FOR ABOUT 2 WEEKS THE ENGINE LIGHT STAYED OFF, WE TOOK IT BACK NUMEROUS TIMES BUT IT KEPT COMING BACK ON. THEN ON ONE OCCASION I WAS STRANDED ABOUT 40 MILES FROM HOME...THE CAR WAS DEAD, WE HAD IT TOWED TO THE DEALER, ALL THE BELTS HAD COME OFF, THEY TRIED TO MAKE EXCUSES WHY KIA WOULDN'T FIX IT UNDER THE WARRANTY, THANK GOD WE WON THAT BATTLE...KEEP IN MIND, THE ENGINE LIGHT IS STILL ON AT THIS POINT. NOW THIS YEAR THE HEATER WON'T STAY HOT AFTER ABOUT 30 SECONDS IT TURNS COLD, AS COLD AS THE AIR. THEN WITH NO WARNING THE CAR OVER HEATS AND DIES ON ME. WE HAVE IT TOWED TO THE DEALER THEY SAY IT IS MY FAULT BECAUSE WHEN I SEEN THE LIGHT COME ON I SHOULD HAVE PULLED OVER, "THE LIGHT NEVER GOES OFF" KIA WON'T FIX IT UNLESS WE PAY FOR IT, AND THE COST IS $10,000. WE HAVE ONE YEAR LEFT AND IT WOULD BE PAID OFF...LESS THAN $7,000 AND NOW THIS. I AM SO ANGRY, THIS IS NOT RIGHT. I THINK THE KIA COMPANY NEEDS TO BE INVESTIGATED. SOMETHING NEEDS TO BE DONE THEY ARE RIPPING EVERYONE OFF. TAKING MONEY FROM WORKING PEOPLE AND SCAMMING THEM. THEY ARE NO BETTER THAN THIEVES AND LIARS. THEY ARE SELLING A PRODUCT ALONG WITH A PROMISE TO SERVICE IT SHOULD SOMETHING GO WRONG BUT NOT HONORING THAT PROMISE. OH AND DID I MENTION THE HEAD LIGHTS ARE ALWAYS GOING OUT? *JB