NHTSA Complaint #10169792 — 2004 TOYOTA SIENNA

DT*: THE CONTACT STATED WHILE DRIVING OUT OF A DRIVEWAY AT 5 MPH, THE VEHICLE STALLED WHEN ACCELERATION WAS ATTEMPTED. THE ENGINE WARNING SIGNAL ILLUMINATED. THE PROBLEM HAD REOCCURED FREQUENTLY AT ANY SPEED. THE DEALERSHIP WAS NOT ABLE TO DUPLICATE THE DEFECT IN NINE TIMES THE VEHICLE HAD BEEN TAKEN TO CORRECT THE PROBLEM. THE CONTACT DECIDED TO OBTAIN A SECOND OPINION FROM AN INDEPENDENT CERTIFIED MECHANIC WHO OBSERVED THE COIL IGNITION ASSISTANCE BURNED OUT AND THE FIFTH CYLINDER WAS MISFIRING. THE SECOND OPINION WAS RATIFIED BY ANOTHER DEALERSHIP. THE CONTACT EXPRESSED THE DEALERSHIP DELAYED THE REQUIRED REPAIRS UNTIL THE VEHICLE REMAINING WARRANTY WERE EXHAUSTED. THE DEALERSHIP WAS NOW READY TO MAKE THE REPAIRS.