NHTSA Complaint #10169469 — 2001 DODGE RAM QUAD CAB

THE CHECK ENGINE LIGHT RELATED TO THE TRANSMISSION IN MY 2001 DODGE RAM PICKUP LIT UP AT AROUND 45,000 MILES. I HAD THE LIGHT CHECKED OUT AND FOUND OUT THERE WAS A PROBLEM. I WAS TOLD THAT THE TRANSMISSION WOULD NEED TO BE REBUILT INCLUDING THE TORQUE CONVERTER. SINCE THE MILEAGE WAS OVER 36,000 THE DEALERSHIP MADE IT CLEAR THAT THE WARRANTY WAS OVER AND THAT FIXING THE TRUCK WOULD BE MY PROBLEM. I RAN THE VEHICLE UNTIL THE TRANSMISSION COMPLETELY FAILED, WHICH WAS AT 54,000 MILES. I HAD TO PUT IN A REPLACEMENT TRANSMISSION. I WROTE TO THE PRESIDENT OF DODGE (DR ZITSKE) TELLING HIM OF MY DISSATISFACTION WITH THE FAILURE OF THE TRANSMISSION AND THAT DODGE WOULD NOT STAND BEHIND THEIR PRODUCT. I DIDN'T EVEN RECEIVE THE COURTESY OF A REPLY. NOTHING. I AM NOW THE PROUD OWNER OF A REAL TRUCK (TOYOTA TUNDRA). I TRY TO MAKE IT A POINT TO TELL EVERYONE I CAN THAT DODGE DOES NOT STAND BEHIND THEIR PRODUCT AT ALL. *NM