NHTSA Complaint #10169150 — 2005 DODGE GRAND CARAVAN

LAST SATURDAY 09/16/2006 MY HUSBAND AND I WENT TO DROP OFF A KEY FOR THE OTHER CAR WE OWN. MY HUSBAND WAS DRIVING. HE DROVE OUT OF THE PARKING LOT THE VAN STALLED. HE TRIED TO RESTART THE VAN, IT WAS NOT STARTING. WE SWITCHED PLACES TO GET THE VAN OUT OF TRAFFIC. CALLED AAA AND HAD THE VAN TOWED TO TARPON DODGE LOCATED IN TARPON SPRINGS FL. THEY CHECKED THE VAN OUT AND SAID THE ENGINE WAS MESSED UP. IT WAS ENGINE BLOCK. THERE WAS NO WARNING LIGHTS TO INDICATE ANY PROBLEM. WE HAD OUR OIL CHANGED WE HAVE ONE RECEIPT ABOUT ONE OR TWO WEEKS OLD, CAN NOT LOCATE THE OTHER RECEIPTS. THEY CLAIM THEY TESTED THE OIL AND IT IS DIRTY. DAILMER CHRYSLER CORPORATION IS TURNING US DOWN ON REPAIRS AND WE ARE ONLY GOING TO RECEIVE 1 DAY RENTAL CHANGE OF $35.00. THE DEALER SAID TELL WOULD TAKE $150.00 OFF OUR $3800.00 PLUS BILL NOT INCLUDING TAXES. THERE HAS BEEN OTHER COMPLAINTS ABOUT THIS SAME PROBLEM. FIRST I TOLD THEM TO REPAIR THE 2005 DODGE GRAND CARAVAN SO IT WOULD NOT VOID THE SO CALLED WARRANTY AFTER THE SHOCK OF THE BAD NEWS. FIRST I WOULD LIKE YOU TO INVESTIGATE THIS. SECOND I HOPE THAT OTHERS WILL BE PROTECTED BY YOUR INVESTIGATION, SO THEY WILL NOT HAVE TO GO THROUGH THIS ORDEAL. THIRD RENTAL CAR COST IS GOING TO BE AROUND $1500.00 APPROX. AND THEY SHOULD COVER THE COST WHILE THE REPAIR UNTIL THE VAN IS REPAIRED. I AM HOPEFUL THAT MAYBE THROUGH YOUR INVESTIGATION THAT SOME IF NOT ALL OF THE COST WOULD BE COVERED. BUT AS I STATED BEFORE IF YOU CAN ASSIST OTHERS SO THEY DO NOT HAVE TO GO THROUGH THIS ORDEAL IT WOULD HELP OTHER CONSUMERS THAT WOULD BE THE BEST OUT COME. *NM