NHTSA Complaint #10244358 — 2005 DODGE GRAND CARAVAN ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10244358
Vehicle	2005 DODGE GRAND CARAVAN
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 26, 2008
Date Filed	October 4, 2008
Mileage	42,333 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE OIL LIGHT WENT ON. I CONTACTED DEALER, THEY ADVISED ME I NEED AN OIL CHANGE. I MADE AN APPOINTMENT FOR THE NEXT AVAILABLE TIME WHICH WAS A WEEK AWAY. I CALLED BACK NEXT DAY COMPLAINING OF A KNOCKING I HEARD. THEY FINALLY ADVISED ME TO GET THE VAN TO DEALER AND THEY WILL RENT A CAR FOR ME. I CHECKED THE OIL. IT WAS FULL. MY WIFE DROVE IT TO DEALER IN THE MORNING. THERE WAS NO OIL IN MOTOR. THE DEALER CLAIMS I AM RESPONSIBLE SINCE I DID NOT CHANGE THE OIL IN 6 MONTHS AND 7000 MILES. CHRYSLER RUDELY DENIES COVERAGE EVEN THOUGH I AM UNDER WARRANTY, I PURCHASED THE CAR MARCH 2008 WITH 35000 MILES OR SO..IT HAS BEEN IN FOR SERVICE BEFORE FOR A REPLACEMENT OF RACK AND PINION SYSTEM AND AN ENGINE LIGHT INCIDENT. *TR

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