NHTSA Complaint #10163654 — 2002 FORD F-150

I HAVE A F150 2002 FORD PICKUP WITH 55,000 MILES ON IT. MY PARENTS AND I HAD JUST FINISHED LUNCH AND GOT IN MY TRUCK. I TURNED THE KEY AND WE HEARD 2 LOUD POPPING NOISES AND THE MOTOR STARTED RUNNING ROUGH (PULSING). TURNED THE VEHICLE OFF, OPENED THE HOOD ONLY TO DISCOVER THE SPARK PLUG HAD BLOWN OUT OF THE #8 HOLE AND WAS LAYING DOWN IN A CREVICE ON THE ENGINE AND THEN ROLLED OUT OF SIGHT. WE HAD TO CALL A FLATBED TOW TRUCK AND WERE TOWED 82 MILES BACK TO NORTH COUNTRY FORD, COON RAPIDS, MN ON A SATURDAY NIGHT WHERE WE LEFT THE VEHICLE. ON MONDAY MORNING I FOUND OUT TO MY SURPRISE FROM THE SERVICE DEPARTMENT AT NORTH COUNTRY FORD THAT THE EXTENDED WARRANTY I HAVE ON THE TRUCK WOULD NOT COVER THE $2,300 COST. NORTH COUNTRY SENT OUT THE HEAD TO HAVE THE HOLES DRILLED LARGER FOR THE SPARK PLUGS. I HAVE DRIVEN FORD PRODUCTS FOR OVER 45 YEARS BUT THIS WILL BE THE LAST FORD UNLESS FORD OWNS UP TO THIS PROBLEM AND DOES A RECALL AND CREDITS PEOPLE LIKE MYSELF WHO HAVE BEEN INCONVENIENCED. *JB