NHTSA Complaint #10161691 — 2004 CHEVROLET MALIBU STEERING:COLUMN

Complaint Details

ODI Number	10161691
Vehicle	2004 CHEVROLET MALIBU
Component	STEERING:COLUMN
Date of Incident	May 25, 2006
Date Filed	July 6, 2006
Mileage	40,774 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

IN TWO OCCASIONS I EXPERIENCED A COMPLETE LOSS OF STEERING .THE CAR A CHEVROLET MODEL MALIBU YEAR 2004 WAS TRANSPORTED TO A CHEVROLET DEALER(NORWOOD CHEVROLET) IN WARWICK RI. THE MECHANIC DIAGNOSED A STEERING COLUMN SHIFT-TORQUE SENSOR FAILURE.GM ADMITTED THAT THEY HAD AN INTERNAL RECALL. THE STEERING COLUMN WAS REPLACED AS PER GM CUSTOMER RELATION MANAGER.THE BILL WAS 610.48 DOLLARS.THEYNEVER REFUND ME BECAUSE THE NEW MANAGER STATED THAT THE RECALL WAS LIFTED.PLEASE EVALUATE AND ADVISE ME WHAT TO DO. THANK YOU . *NM

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