NHTSA Complaint #10161411 — 2002 VOLKSWAGEN PASSAT

STRUCTURE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10161411
Vehicle	2002 VOLKSWAGEN PASSAT
Component	STRUCTURE
Date of Incident	June 24, 2006
Date Filed	July 4, 2006
Mileage	29,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

1 - HEAVY RAINS - CAR PARKED OUTSIDE IN DRIVEWAY - NO FLOODING. WATER LEAKED INTO 2002 VW PASSAT PASSENGER SIDE REAR FOOT WELL, VIA VENT/AIR FILTER - 3 INCHES OF STANDING WATER ON THE FLOOR. 2 - CARPETING SATURATED - DUE TO INSULATION UNDERNEATH, UNABLE TO DRY WITHOUT REMOVING. VEHICLE COMPUTER SYSTEMS UNDER SAME SIDE CARPETING ALL DAMAGED - IN NEED OF REPLACEMENT - DEALERSHIP ESTIMATES REPAIRS AT OVER $2000. 3 - CALLED VW CUSTOMER CARE CENTER - THEY SAID THAT BECAUSE THE CAR IS OUT OF WARRANTY, THEY WILL GIVE NO CONSIDERATION TO HELPING WITH REPAIR COSTS. WILL CONTACT INSURANCE COMPANY AND/OR LAWYER. *NM

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