NHTSA Complaint #10159439 — 2004 JEEP GRAND CHEROKEE

2004 GRAND CHEROKEE ELECTRICAL UNITS STOPPED WORKING. *TS WHILE DRIVING ON A HOT DAY THE VEHICLE ELECTRICAL SYSTEM SHUT DOWN. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT HE PROBLEM WAS WITH THE BCM. THE BCM WAS REPLACED. A WEEK LATER, ON ANOTHER HOT DAY, THE ELECTRICAL SYSTEM SHUT DOWN AGAIN BUT THE ENGINE CONTINUED TO RUN. AS A RESULT THE A/C DID NOT WORK AND THE POWER WINDOWS COULD NOT BE ROLLED DOWN. THE VEHICLE ACCELERATED SUDDENLY WHILE PULLING INTO A GARAGE STRIKING ANOTHER VEHICLE. AFTER REPEATED ATTEMPTS TO GE THE VEHICLE FIXED THE DEALER FOUND A BROKEN GROUND WIRE IN THE ENGINE WIRING HARNESS. AFTER NINE MONTHS THE PROBLEMS HAVE NOT RECURRED. THE CONSUMER BELIEVES THE BROKEN GROUND WIRE WAS THE CAUSE OF THE ELECTRICAL SHUT DOWN AND SUDDEN ACCELERATION. *NM