NHTSA Complaint #11102133 — 2004 JEEP GRAND CHEROKEE

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE WIRING HARNESS FRACTURED AND CAUSED ALL THE ELECTRICAL COMPONENTS IN THE VEHICLE NOT TO WORK. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO PARK CHRYSLER JEEP (1408 HIGHWAY 13 WEST, BURNSVILLE, MN 55537) WHERE THE DRIVER'S SIDE WIRING HARNESS WAS REPLACED; HOWEVER, THE SAME FAILURE OCCURRED SEVERAL YEARS LATER. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE VEHICLE WAS ALSO TAKEN TO SEVERAL INDEPENDENT MECHANICS, BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.