NHTSA Complaint #10159073 — 2003 HONDA ACCORD

WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65-70 MPH MY 2003 HONDA ACCORD EX-V-6 BUCKED REAL HARD. DROPPING FROM 65-70 TO ABOUT 35-40. THE FIRST TIME THIS HAPPENED I PULLED THE VEHICLE INTO THE BREAKDOWN LANE. I CHECKED ALL BELTS AND FLUIDS AND RE-STARTED THE VEHICLE. SOUNDED LIKE IT ALWAYS DOES WHEN IT STARTS. I PULLED INTO THE RIGHT TRAVEL LANE AND CONTINUED FOR ABOUT 10 MILES WHEN THE VEHICLE DID THE SAME THING. THIS TIME I COULDN'T CONTROL THE STEERING AND UNFORTUNATE FOR ME I WAS BEARING TO THE LEFT THROUGH A TURN AND WENT OFF THE ROAD. LUCKILY NOBODY WAS INJURED. I HAD THE VEHICLE TOWED (130 MILES) TO MY HOUSE, AS IT WAS A HOLIDAY WEEKEND AND HAD NO OTHER WAY HOME. SO 600 BUCKS LATER I CONTACTED HONDA THE FOLLOWING MORNING. BROUGHT THE CAR AROUND THE CORNER AND SEVERAL HOURS LATER IT WAS DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED. WHEN I ASKED ABOUT MY WARRANTY I WAS TOLD IT EXPIRED. MY NEXT QUESTION WAS WHAT IT WOULD COST TO INSTALL A NEW TRANSMISSION. I WAS PUT ON HOLD FOR ABOUT 7-10 MINUTES. THE SERVICE MANAGER CAME BACK AND SAID HONDA WAS WILLING TO PAY FOR THE TRANSMISSION AND FLUIDS IF I AGREED TO PAY FOR LABOR. AT THAT POINT I NEEDED A THE VEHICLE ON THE ROAD SO I WENT THROUGH WITH IT. LABOR WAS $1000.00. I HAVE TO BRING THE VEHICLE BACK TO HONDA TOMORROW FOR AN INSPECTION OF THE TRANSMISSION AND AN ADJUSTMENT AT NO COST TO ME. NOW.......ISN'T IT ODD THAT IN A 5-10 MINUTE PERIOD HONDA WAS WILLING TO PAY FOR THE TRANSMISSION BUT NOT THE LABOR. YES $1000.00 IS BETTER THAN 3-4,000. BUT WHY SHOULD I PAY ANYTHING. I THINK HONDA SHOULD PAY FOR THE TOW TOO. *JB