NHTSA Complaint #10158217 — 2002 FORD EXPLORER

BROUGHT MY CAR IN FOR A 60,000 MILE CHECKUP AND WAS TOLD THAT MY AXLE SEAL WAS LEAKING AND THAT THE RING AND PINION GEAR-RERA KIT/SEALS WERE NEEDED TO FIX THE PROBLEM AT A COST OF $1131.83 PLUS TAX. THE ADVISOR SAID THAT THE SEALS ROTTED AND THEN THE LEAKAGE BEGAN AND IT WENT DOWN HILL FROM THERE. THIS SAME CAR HAD BEEN IN EARLIER THIS YEAR WITH WHAT WE THOUGHT MAYBE A TRANSMISSION PROBLEM. IT WAS CHECKED AND WE WERE TOLD THERE WAS NO PROBLEM BUT THERE WASN'T ANY INDICATION OF AXLE LEAKAGE PROBLEM. I HAVE RESEARCHED OTHER COMPLAINTS HERE AND THERE SEEMS TO BE ABOUT 4-5 OTHER PEOPLE WHO HAVE A SIMILAR PROBLEM AND WANT TO KNOW WHY FORD MOTOR COMPANY HASN'T ADDRESS THIS PROBLEM WITH A RECALL. THEE ARE A LOT OF OTHER FOLKS WITH THE SAME PROBLEM EXPRESSING IT OUT ON FORDFORUM.COM. WE HAVE OWNED 4 EXPLORERS AND FEEL VERY DISAPPOINTED THAT WE NEED TO SPEND THIS KIND OF MONEY WITH A CAR THAT HAS ONLY 60,000 MILES ON IT. *JB