NHTSA Complaint #10287473 — 2002 FORD EXPLORER AIR BAGS:FRONTAL

Complaint Details

ODI Number	10287473
Vehicle	2002 FORD EXPLORER
Component	AIR BAGS:FRONTAL
Date of Incident	May 10, 2009
Date Filed	October 15, 2009
Mileage	131,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER LIMITED EDITION WHILE IDLING AT A STOP LIGHT, THE DRIVERS SIDE FRONT AIRBAG DEPLOYED WITHOUT WARNING. SHE HAD EXPERIENCED BETWEEN 5-6 MAJOR COLLISIONS/CRASHES WITH THE VEHICLE AND SUSPECTS THAT THE FAILURE OF THE AIRBAGS WERE DUE TO THE INCIDENCES. THE MANUFACTURER DID NOT SPECULATE THAT THE PREVIOUS CRASHES CAUSED THE AIRBAGS TO DEPLOY. THE MANUFACTURER WOULD NOT TAKE ANY LIABILITY FOR THE FAILURE, AND REPAIRS COST OVER $3,000.00. NO REPAIRS HAD BEEN MADE TO THE VEHICLE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE 131,000. UPDATED 11/23/09. *LJ THE REAR PINION SEAL WAS LEAKING. UPDATED 11/24/09

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