NHTSA Complaint #10157483 — 2005 DODGE DURANGO ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Complaint Details

ODI Number	10157483
Vehicle	2005 DODGE DURANGO
Component	ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Date of Incident	May 12, 2006
Date Filed	May 13, 2006
Mileage	6,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	DC

Consumer Description

ON SEVERAL OCCASIONS, MY WIFE'S 2005 DODGE DURANGO (4.7 LITER 8 CYLINDER - NON-HEMI) SUV HAS STALLED IN THE MIDDLE OF TRAFFIC. THE PROBLEM HAS OCCURRED ON SEVERAL OCCASIONS AND THE VEHICLE HAS BEEN BROUGHT TO THE DEALER FOR SERVICING AND THIS PROBLEM HAS BEEN EXPRESSLY NOTED. THE SERVICE MANAGER MAINTAINS HE KNOWS NOTHING ABOUT A PROBLEM AND HE CAN FIND NOTHING WRONG WITH THE VEHICLE. JUST YESTERDAY, THE VEHICLE STALLED IN THE MIDDLE OF A BUSY WASHINGTON, DC INTERSECTION AND MY WIFE WAS ALMOST BROADSIDED AS A RESULT. THIS IS A HUGE PROBLEM AND CHRYSLER (AT LEAST THIS DEALER - TYSONS DODGE JEEP) DOES NOT SEEM TO CARE ONE BIT ABOUT IT. THE VEHICLE WAS PURCHASED NEW AND NOW HAS APPROXIMATELY 8,000 MILES. I UNDERSTAND THERE IS AN ACTIVE INVESTIGATION INTO THE PROBLEM AND MY QUESTION IS: WHAT IS IT GOING TO TAKE FOR SOMEONE TO TAKE CORRECTIVE ACTION? ARE LIVES GOING TO HAVE TO BE LOST? IT APPEARS THAT CHRYSLER IS WELL AWARE OF THE SITUATION AND IS CHOOSING TO CLOSE ITS EYES TO THE PROBLEM. NHTSA SHOULD NOT ALLOW THIS TO HAPPEN. TOO MUCH IS AT RISK AND CHRYSLER IS MAKING A GREAT DEAL OF MONEY OFF OF THESE VEHICLES. WE PAID WELL OVER $30K FOR THIS VEHICLE. PLEASE PROVIDE ANY SUGGESTIONS THAT YOU MAY HAVE FOR FIXING THIS PROBLEM. *NM

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