NHTSA Complaint #10157218 — 2002 MERCURY SABLE

AIR BAGS issue reported to NHTSA

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Crash 2 Injuries Vehicle Towed

Complaint Details

ODI Number	10157218
Vehicle	2002 MERCURY SABLE
Component	AIR BAGS
Date of Incident	May 1, 2006
Date Filed	May 10, 2006
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

ON MAY 1, 2006 MY DAUGHTER AND I WERE INVOLVED IN A HEAD ON COLLISION WITH A DUMP TRUCK. THE AIR BAGS (DRIVER AND PASSENGER) DID NOT DEPLOY ON IMPACT. MY DAUGHTER (WHO IS 15 YEARS OLD AND DRIVING WITH A PERMIT) WAS TRAPPED IN THE CAR. SHE RECEIVED MULTIPLE LACERATIONS, INCLUDING A TORN EAR WHICH WILL REQUIRE SURGERY TO REPAIR IT TO LOOK NORMAL AGAIN. I RECEIVED KNEE AND NECK INJURIES. I CALLED MERCURY CUSTOMER CARE CENTER TO MAKE THE COMPANY AWARE OF THIS SITUATION. I OFFERED TO GIVE THEM THE LOCATION OF MY CAR, IF THEY WISHED TO LOOK AT IT. THE PERSON I SPOKE TO SAID THEY WOULD NOT BE LOOKING AT THE CAR AND HE WOULD MAKE A NOTE OF MY NEGATIVE COMMENT. *NM

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