NHTSA Complaint #10157115 — 2000 DODGE CARAVAN

SUSPENSION:FRONT issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10157115
Vehicle	2000 DODGE CARAVAN
Component	SUSPENSION:FRONT
Date of Incident	January 19, 2006
Date Filed	May 9, 2006
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

RIGHT FRONT STRUT TOWER WAS NOTICED TO BE SHOWING SIGNIFICANT RUSTING, ASKED DEALER TO INVESTIGATE, THEIR RESPONSE WAS THE VEHICLE WAS OUT OF WARRANTY. BODY SHOP SAID THEY HAVE SEEN ON OTHER VEHICLES AND IT IS A RECURRING PROBLEM AND A COSTLY REPAIR. SAFETY RAMIFICATIONS ARE SERIOUS IF ONE WERE TO EXPERIENCE A FAILURE WHILE DRIVING. CHRYSLER CUSTOMER SERVICE CLAIMS TO HAVE NO KNOWLEDGE OF ANY SIMILAR PROBLEM. OBVIOUSLY THE PROBLEM DID NOT JUST START BUT HAS BEEN GETTING PROGRESSIVELY WORSE OVER TIME. I WOULD NOT CONSIDER THIS A "WEAR" PROBLEM BUT A MANUFACTURING DEFECT. *JB

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