NHTSA Complaint #10325396 — 2000 DODGE CARAVAN

TL*THE CONTACT OWNS A 2000 DODGE GRAND CARAVAN. WHEN THE CONTACT WENT UNDER THE HOOD TO CHECK THE OIL, SHE NOTICED THE FRONT LEFT STRUT TOWER HAD RUSTED. THE CONTACT DROVE THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED HER THAT THE PROBLEM WAS A SERIOUS SAFETY HAZARD AND THERE WAS A REPLACEMENT KIT TO REPAIR THE FAILURE. IT WAS LATER FOUND THE STRUT WAS SO BADLY RUSTED THAT THE KIT COULD NOT FIX IT. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 140,000. UPDATED 07/08/10 *BF UPDATED 07/19/10*BF UPDATED 07/21/10.*JB UPDATED 10/12/10*JB