NHTSA Complaint #10156522 — 2002 DODGE STRATUS SUSPENSION:REAR

Complaint Details

ODI Number	10156522
Vehicle	2002 DODGE STRATUS
Component	SUSPENSION:REAR
Date of Incident	April 14, 2006
Date Filed	May 1, 2006
Mileage	49,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IN

Consumer Description

I DRIVE A 2002 DODGE STRATUS 4 DOOR R/T AND NOTICED A SOUND COMING FROM THE REAR OF CAR. I PULLED OVER COULD NOT SEE ANYTHING AND DROVE AGAIN. IT STILL MADE A LOUD THUMP SOUND FROM THE REAR OF CAR. INSPECTED CAR AT HOME WITH PROPER TOOLS, I FOUND THE REAR STRUT MOUNT ON THE LEFT OF CAR WAS BROKE IN TO 6 PIECES. IN SIGHT OF THIS I TOOK THE RIGHT REAR STRUT MOUNT OFF AND FOUND IT TO BE BROKE INTO 2 PIECE WITH A 2 INCH CRACK GOING ACROSS PART OF IT. ORDERED TWO NEW REAR STRUT MOUNTS TO FIND OUT THERE HAS BEEN A MAJOR PART CHANGE. THE OLD PARTS ARE ALUMINUM AND NOT PAINTED AND THE REVISED PARTS ARE STEEL AND ARE PAINTED BLACK. I CALLED DODGE'S COMPLIANT LINE AND WAS HUNG UP ON. PLEASE NOTE THAT 4 DOOR R/T SUSPENSIONS ARE NOT THE SAME AS ALL OTHER 4 DOOR STRATUS CARS. TIRES WORE ON THE INNER EDGES AND THE SHOCKS WERE FREE TO JUMP UP AND DOWN SINCE NOT ATTACHED TO THE CAR. *JB

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