NHTSA Complaint #10235771 — 2002 DODGE STRATUS SUSPENSION:REAR

Complaint Details

ODI Number	10235771
Vehicle	2002 DODGE STRATUS
Component	SUSPENSION:REAR
Date of Incident	June 28, 2008
Date Filed	July 25, 2008
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

REAR FRAME TO SUSPENSION MOUNT HAS BROKE. THE SHOCK INSIDE THE COIL THEN WAS ABLE TO GET LODGED INTO THE SPRING. THIS MADE THE SUSPENSION STUCK/IMMOBILE. THE VEHICLE WAS 3-WHEELING AROUND CORNERS ON THE WAY TO THE DEALERSHIP. WE WERE TOLD THE PART WAS BACK-ORDERED TO THE FACTORY AND WAS NOT AVAILABLE AT ANY OTHER DEALERSHIP ACROSS THE US. WAIT TIME FOR THE NEW PART IS MORE THAN A MONTH. I WORK FOR AN AUTOMOTIVE SUPPLIER. IF ITS THIS HARD TO GET A PART, SOMETHING MORE IS WRONG. HOW MANY OTHERS ARE SUFFERING OUR FATE. *TR

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