NHTSA Complaint #10149960 — 2004 TOYOTA MATRIX

TIRES issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	10149960
Vehicle	2004 TOYOTA MATRIX
Component	TIRES
Date of Incident	September 29, 2005
Date Filed	February 10, 2006
Mileage	13,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, UNDER NORMAL DRIVING CONDITIONS THE VEHICLE VEERED FROM LEFT TO RIGHT AND THIS CONDITION BECAME WORSE WHILE STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. UPON INSPECTION IT WAS DETERMINED THE TIRES WERE THE CAUSE OF THE STEERING PROBLEMS. THE DEALER DETERMINED THE TIRES THAT WERE PURCHASED WITH THE VEHICLE WERE THE WRONG TYPE OF TIRES, WHICH CAUSED THE FRONT END TO BECOME OUT OF ALIGNMENT. THE VEHICLE HAS BEEN REGULARLY MAINTAINED WITH TIRE ROTATION EVERY 3,000 MILES. THERE HAS BEEN NO REPLACEMENT OF THE TIRES. THE TIRE LINE IS CONTINENTAL P20555R16. UPDATED 3/20/2006 - THE CONSUMER WAS UNABLE TO AVOID HITTING A DEER BECAUSE OF THE FAULTY TIRE. THE HOOD OF THE VEHICLE WAS DAMAGED. ON 2/11/2006 THE CONSUMER REPLACED ALL FOUR TIRES WHICH RESOLVED THE PROBLEM WITH THE FRONT END . *NM

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