NHTSA Complaint #10146557 — 1999 JEEP GRAND CHEROKEE

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) issue reported to NHTSA

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Complaint Details

ODI Number	10146557
Vehicle	1999 JEEP GRAND CHEROKEE
Component	POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Date of Incident	December 1, 2005
Date Filed	December 30, 2005
Mileage	99,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

DT: THE CONTACT STATED THE FOUR WHEEL DRIVE WAS INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THEY DIAGNOSED A PROBLEM AS THE TRANSFER CASE. THE TRANSFER CASE WILL HAVE TO BE REPLACED AS A DIRECT RESULT OF THE WRONG TRANSMISSION FLUID BEING USED. THE CONTACT USED THE FLUID THE OWNER'S MANUAL SUGGESTED, MOPAR AUTOMATIC TRANSMISSION FLUID OR THE EQUIVALENT LABELED DEXRON 3. THE DEALERSHIP STATED THE FLUID BEING USED IS RED IN COLOR AND SHOULD BE AMBER. BOTH THE DEALERSHIP AND MANUFACTURER TOLD THE CONTACT THE OWNER'S MANUAL HAS THE WRONG TRANSMISSION FLUID INFORMATION. *AK UPDATED 2/7/2006 - *NM

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