NHTSA Complaint #10144825 — 2003 FORD EXPLORER
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10144825 |
| Vehicle | 2003 FORD EXPLORER |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | TX |
Consumer Description
DT: THE CONTACT STATES WHILE THE VEHICLE WAS PARKED SHE HEARD THE LIFTGATE GLASS EXPLODE. NOTHING HIT THE GLASS AND THE HYDRAULIC SHAFT RELEASED. THE VEHICLE IS CURRENTLY AT A LOCAL MECHANIC, BUT THEY HAVE NOT DIAGNOSED WHAT HAPPENED. THE DEALERSHIP AND MANUFACTURER WERE NOT WILLING TO ASSIST WITH REPAIRS, THEREFORE, THE INSURANCE COMPANY WAS REPAIRING THE VEHICLE. *AK
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