NHTSA Complaint #10142481 — 2005 CHRYSLER TOWN AND COUNTRY

I PURCHASED A NEW, 2005, TOWN & COUNTRY MINIVAN OVER THE SUMMER. I HAVE JUST 6000 MILES ON THIS VEHICLE. LESS THAN THREE WEEKS AGO I HAD TO TAKE IT IN BECAUSE THE VEHICLE KEPT STALLING OUT. THE COMPANY FIXED IT AT NO COST TO ME, AND EVEN PROVIDED A RENTAL VEHICLE. APPARENTLY THERE WAS AN "IN-HOUSE" RECALL FOR THIS PROBLEM. MEANING THAT THE DEALERSHIPS KNEW ABOUT IT, BUT NOT THE CONSUMER. NOW, THREE WEEKS LATER I START HEARING A NOISE IN THE STEERING COLUMN. I TOO HAD A 2003 TOWN & COUNTRY MINIVAN WHICH WAS SUBJECT TO STEERING PROBLEMS. I NOTICED THAT THERE WAS FLUID ALL OVER MY DRIVE WAY AND TOOK IT TO THE DEALER. THEY TOLD ME THAT IT WAS UNDRIVEABLE. SO, NOW, CHRYSLER REFUSES TO PAY FOR THE RENTAL CAR. I WAS TOLD BY THE DEALER THAT THE PART IN QUESTION WAS ON BACK ORDER, AND THAT THERE WERE OVER 180 PARTS ON THAT BACK ORDER. WHY SHOULD I THE CUSTOMER HAVE TO PAY FOR A RENTAL CAR ON A NEW CAR WHEN THIS IS CLEARLY A MANUFACTURING PROBLEM. I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM. I HAVE CONTACTED THE COMPANY, AND I ONLY GET THE SAME OLD "I AM SORRY. BLAH, BLAH, BLAH" SONG AND DANCE. WHERE DO I GO FROM HERE? *NM