NHTSA Complaint #10225244 — 2005 CHRYSLER TOWN AND COUNTRY

STEERING:RACK AND PINION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10225244
Vehicle	2005 CHRYSLER TOWN AND COUNTRY
Component	STEERING:RACK AND PINION
Date of Incident	April 4, 2008
Date Filed	April 21, 2008
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

THE 2005 CHRYSLER TOWN & COUNTRY MADE A WHIRRING NOISE AT START UP AND LASTED FOR SEVERAL MINUTES UNTIL THE VEHICLE WARMED UP. ASKED DEALER SERVICE REP TO CHECK OUT THE NOISE. I WAS TOLD THERE WAS A STEERING FLUID LEAK IN THE RACK COMPONENT OF THE RACK (STEERING COMPONENT) AND IT NEEDED TO BE REPLACED AT ABOUT $800. SERVICE REP STATED THAT IT WAS A COMMON PROBLEM BUT THERE WAS NO RECALL ON THE PART. SERVICE REP SAID THAT IF IT WAS NOT FIXED IT COULD RESULT IN A STEERING FAILURE AND NEEDED TO BE REPLACED. I AUTHORIZED THE DEALER TO COMPLETE THE WORK. THIS HAS BEEN A ONE OWNER VEHICLE WITH REGULAR SERVICE AND ONLY ABOUT 70,000 MILES. *TR

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