NHTSA Complaint #10141105 — 2004 DODGE DURANGO

I BOUGHT A 2004 DODGE DURANGO IN NOVEMBER 2004. VIN [XXX]. [XXX]. I HAVE HAD NUMEROUS PROBLEMS WITH THE VEHICLE, INCLUDING THE VEHICLE SILENTLY CEASING TO OPERATE. THIS HAS HAPPENED 3 TIMES IN MOTION, VERY NEARLY CAUSING VERY SERIOUS MOTOR VEHICLE CRASHES. 1 OCCURRENCE HAPPENED WHILE STATIONARY AND IN PARK. ALL OF THIS HAS HAPPENED IN THE 1ST YEAR OF OWNERSHIP. ADDITIONALLY, THE VEHICLE FAILED TO COME OUT OF PARK NUMEROUS TIMES; WHEN PLACED INTO DRIVE, FAILED TO ENGAGE AND WOULD SIMPLY IDLE; AND HAD NUMEROUS ELECTRICAL QUIRKS THAT ARE NOT SAFETY RELATED. EACH TIME WE HAVE TAKEN THE VEHICLE INTO THE DEALER, SIMPLY TO BE TOLD "UNABLE TO DUPLICATE." JUST RECENTLY, WE WERE TOLD CHRYSLER WAS AWARE OF THE VEHICLE CEASING TO OPERATE WITHOUT WARNING WHILE DRIVING. WE WERE TOLD CHRYSLER REFUSED TO ACKNOWLEDGE THE ISSUE OR FIX IT, AND HAVE BEEN PRESSURING DEALERSHIPS TO SEND THE VEHICLES BACK OUT WITH THE CUSTOMER IN THE SAME UNSAFE AND DEADLY CONDITION. CHRYLSER REFUSES TO ACKNOWLEDGE US OR THE PROBLEM, AND 3 TIMES NOW MY FAMILY HAS BEEN PLACED IN PERIL BECAUSE CHRYSLER WON'T RECALL THESE DEFECTIVE VEHICLES OR SPEND MONEY TO FIX THEM.*JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)