NHTSA Complaint #10139389 — 2000 FORD EXPLORER SPORT

THERE IS A CUSTOMER COMPLAINT RECALL ON FORD EXPLORER SPORTS THAT FORD CUSTOMER RELATIONS SAID INFORMATION WAS SENT OUT ON AND PEOPLE I TALK TO HAVE NOT RECEIVED THIS INFORMATION. I AM CURRENTLY HAVING THIS PROBLEM WITH MY VEHICLE AND WHEN TAKING TO THE DEALERSHIP I AM TOLD YES THERE WAS AND FORD KNOWS THAT THE TENSIONER CHAIN IS BAD AND THEY HAVE A QUIET RECALL ON THEM AND MINE WAS COVERED BUT BECAUSE OF THE MILES ON MINE IT IS NOT AND FORD WILL DO NOTHING ABOUT IT. THEY KNOW THIS IS A PROBLEM AND THEY SHOULD FIX IT AND IN ALL VEHICLES NOT JUST A COMPLAINT. THE VEHICLE RATTLES AND DOES NOT WANT TO RUN WITH THIS PROBLEM. THERE IS ACTUALLY TWO RECALLS ON THIS PART NOT JUST ONE AND I THINK FORD NEEDS TO FIX ALL THE VEHICLE NO MATTER WHAT MILES IS ON THE VEHICLE THE COVERAGE IS 6 YEARS 72,000 MILE I HAVE A 2000 WITH A LITTLE OVER 77,000 MILE ONLY 5,000 OUT OF THERE COVERAGE AREA AND I HAVE ALSO HAD TO PUT A NEW TRANSMISSION IN THE VEHICLE AND FORD KNOWS THAT THERE TRANSMISSIONS HAVE LOTS OF PROBLEMS ALSO.