NHTSA Complaint #10549604 — 2000 FORD EXPLORER SPORT SEATS:FRONT ASSEMBLY:RECLINER

Complaint Details

ODI Number	10549604
Vehicle	2000 FORD EXPLORER SPORT
Component	SEATS:FRONT ASSEMBLY:RECLINER
Date of Incident	April 1, 2013
Date Filed	October 25, 2013
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I GOT INTO MY CAR TO GO TO LUNCH FROM MY PLACE OF EMPLOYMENT WITH MY CEO. WHEN I SAT DOWN THE SEAT FELL BACK AND THE SEAT BACK WOULD NOT CATCH AGAIN. I TOOK MY LIFE INTO MY HANDS DRIVING HOME THAT EVENING. CONTACTED OUR LOCAL FORD DEALER WHERE WE PURCHASED THE CAR, THEY SAID THE PART WAS NO LONGER AVAILABLE AND THEY COULD NOT FIX IT. THEY NEVER INFORMED US OF A RECALL. UNTIL EXPLORING THE INTERNET TODAY 10-25-2013 WE DID NOT REALIZE THERE WAS A RECALL AT ALL. NHTSA CAMPAIGN ID # 03V281000/NHTSA ACTION #PE03020 OF AUGUST 5-2013. NOW WE CAN NOT LOCATE THE PART. *TR

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#10105584 — December 30, 2004 — CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE BOLT ON THE PASSENGER HIGH BACK SEAT REPAIRED. THE SEAT WAS STI...

#10018402 — May 8, 2003 — THE DRIVER'S SIDE SEAT ON MY 2000 FORD EXPLORER BROKE AND WOULD NOT STAY IN THE UPRIGHT POSITION, MAKING THE VEHICLE ...

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