NHTSA Complaint #10138475 — 1999 FORD F-150

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10138475
Vehicle	1999 FORD F-150
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 30, 2004
Date Filed	October 4, 2005
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

SPARK PLUG PULLED OUT OF THE MOTOR. THE COST WAS GREAT. IT IS MY UNDERSTANDING THAT FORD KNOWS OF THE PROBLEM AND DID NOT NOTIFY THE VEHICLE OWNERS OF THE ISSUE. IT IS ALSO MY UNDERSTANDING THAT IF THE SPARK PLUGS HAD BEEN CHANGED THIS PROBLEM WOULD NOT HAVE OCCURRED. THE PLUG PULLED OUT AT 81,000 MILES. THE PLUG CHANGES ARE RECOMMENDED AT 100,000 MILES. THIS PROCEDURE COST ME WELL OVER $3000.00. IF FORD HAD NOTIFIED ME, AND I HAD GOTTEN THE PLUGS CHANGED THE COST WOULD HAVE BEEN CONSIDERABLY LESS THAT $1000.00. I WAS INFORMED BY THE DEALER SHIP THAT THIS COULD HAVE CAUSED A FIRE. AS SOON AS THE NOISE WAS HEARD I SHUT THE TRUCK ENGINE OFF. THIS IS A VERY DANGEROUS CONDITION THAT SHOULD BE TAKEN CARE OF. I FEEL THAT FORD SHOULD REIMBURSE ALL THE VEHICLE OWNERS FOR THE COST OF THIS DESIGN ISSUE. *JB

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