NHTSA Complaint #10137912 — 2000 SUBARU OUTBACK

I OWN A 2000 SUBARU OUTBACK LIMITED. THE CAR HAS APPROX 45,000 MILES ON IT AND I AM THE ORIGINAL OWNER. I HAVE KEPT THE CAR UP TO DATE WITH REGULAR MAINTENANCE. I USED TO TAKE THE CAR TO THE SUBARU DEALERSHIP WHERE I PURCHASED IT BUT THEY NEVER COMPLETED THE WORK I REQUESTED AND PAID FOR (I.E. LITTLE THINGS LIKE MAKING SURE THERE WAS ENOUGH COOLANT IN THE CAR, ETC). WAS HAVING A STRONG BURNING ODOR FROM MY CAR FOR ABOUT A WEEK OR TWO. GOT THE CAR INTO A MECHANIC TODAY WHO SPECIALIZES IN SUBARU AUTOMOBILES. I FOUND THAT I HAD A CRACKED HEAD GASKET THAT WAS LEAKING OIL EXTERNALLY. UPON FURTHER RESEARCH, I FOUND THAT SUBARU SEEMS TO HAVE, WHAT I BELIEVE TO BE, A DEFECTIVE GASKET IN THEIR AUTOMOBILES WITH THE 2.5L ENGINES. I CONTACTED SUBARU OF AMERICA TO SEE IF THEY WILL HELP REIMBURSE MY COST OF REPAIR. MY CAR IS ONLY 5 YEARS OLD AND ONLY HAS ABOUT 45,000 MILES ON IT!! IN MY OPINION, I BELIEVE THAT SUBARU IS CLAIMING THAT THEY CAN FIX THIS PROBLEM BY RECALLING THE CARS AND RUNNING A SEALANT THROUGH THE COOLANT SYSTEM. I BELIEVE THIS IS A BAD COVER-UP. COULD YOU IMAGINE IF SUBARU HAD TO RECALL THOUSANDS OF CARS TO REPLACE A DEFECTIVE PART LIKE A GASKET? THEIR INCOMPETENT DEALERSHIPS WOULDN'T BE ABLE TO HANDLE IT! PLEASE HELP IF YOU CAN. I REALLY HOPE I'M NOT WASTING YOUR TIME. AS I MENTIONED, I TRULY BELIEVE THERE IS A PROBLEM WITH THESE CARS AND SUBARU IS NOT ADDRESSING IT. THANKS.*JB