NHTSA Complaint #10136369 — 2004 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10136369
Vehicle	2004 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	August 31, 2004
Date Filed	September 13, 2005
Mileage	400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

DT: THE CALLER HAD THE VEHICLE'S ELECTRICAL SYSTEM REPLACED 5 TIMES. THE WINDOWS/THE ALARM SYSTEM/THE LIGHTS/THE GAUGES, AND THE DASHBOARD LIGHTS FAILED. AS THE CALLER INDICATED EVERYTHING ELECTRICAL MALFUNCTIONED. THE CALLER WAS ABLE TO DRIVE VEHICLE TO THE DEALER, AND A FEW TIMES HE HAD TO HAVE IT TOWED. DEALER COULD NEVER GIVE HIM AN ANSWER WHY THE VEHICLE WAS HAVING THESE PROBLEMS. THE MANUFACTURER SAID THEY COULD NOT HELP HIM FOR FREE, AND SINCE THE PROBLEM INCLUDED DIFFERENT COMPONENTS IT DID NOT FALL UNDER THE LEMON LAW. MANUFACTURER SAID THAT IF THE CALLER GOT A LOAN ON THE VEHICLE IT WOULD BE A DIFFERENT SITUATION. *AK

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