NHTSA Complaint #10136350 — 2002 FORD EXPLORER SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10136350
Vehicle	2002 FORD EXPLORER
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	September 13, 2005
Date Filed	September 13, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

AFTER BRINGING MY CAR TO THE DEALERSHIP, I WAS INFORMED THAT I NEEDED BACK BRAKES. I TOOK THE CAR TO MY MECHANIC AND HE INFORMED ME THAT MY BRAKE PADS AND ROTORS WERE COMPLETELY RUSTED THROUGH AND ROTTED. THIS COULD HAVE POTENTIALLY CAUSED THE CAR TO BECOME UNABLE TO STOP. I HAD TO REPLACE ALL FOUR BRAKES (ROUTINE), BRAKE PADS, AND ROTORS. MY CAR ONLY HAS 40,000+ MILES ON IT. *NM

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